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Our  Policies.

All are welcome.
We do not tolerate discrimination of any kind.

Sessions are booked in increments of one hour, one half-day (four hours), and/or one full day (eight hours). Consecutive full days are considered a "lockout", allowing artists and technical staff to keep all instruments and equipment in place, for undisturbed multi-day recording sessions.
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To help keep our calendar organized and our clients well-served, smaller units of time (ie - hourly bookings and half-days) are billed at a slightly higher rate. 
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A lockout of one week or longer comes with an additional discounted rate.

Booking a session:

For most bookings, a deposit of 50% of the total session cost is required in advance to secure a booking. "Total session cost" includes both the room fee and the fee paid to our staff (eg - engineers, assistants, etc). However, these fees will most likely arrive as separate invoices; most of our staff will bill clients directly.
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For hourly sessions, a deposit of 100% of the room fee must be paid in advance of the session to secure the booking.
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WE DO NOT OFFER REFUNDS. If a session is cancelled with more than two weeks notice prior to the originally-booked date, the client can reschedule without penalty or additional charge. If the cancellation occurs within two weeks of the originally-booked date, the client forfeits the deposit. 

Most of our equipment is included in the studio day rate, however, there are a few exceptions:
 

  • Our drum kits and snare drums are only available as paid rentals; this helps us keep the drumheads fresh. We do not offer any cymbals. 
     

  • Clients expecting to use the piano should coordinate with us to have it tuned, at the client's expense. Our piano technician is the wonderful Fred Mudge at World Class Piano Service. We will work with Fred to schedule a time as close as possible to the date of a client's session (usually the morning-of) for Fred to come work his magic.
     

  • Sometimes gear breaks (this is sad). Sometimes we buy new stuff (this is happy). As such, we cannot guarantee that the equipment listed here on this site is fully accurate and up-to-date. If you are booking the studio based on a specific piece of equipment, please check in with us to ensure it will be present for your session.

Data storage and archiving:

Clients are responsible for the safe-keeping of the data associated with their projects. This includes any and all audio assets, Pro Tools or other DAW sessions, project and recall notes, setup sheets, and so forth. Our staff will keep a copy of any active project on our local hard drives, but the integrity of these drives is NOT guaranteed. We strongly encourage clients bring a hard drive and back up their sessions regularly.

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Once a recording is complete, we may need to delete session files, audio, and so forth. Please don't count on us to keep an archive of your work in perpetuity!

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